Trila

Account controls

Request deletion of your Trila account.

You can start an account and associated-data deletion request even if you no longer have the app installed.

Draft for legal review

How to request deletion

  1. Email Trila support

    Use the email address connected to your support request and include the phone number on the account, with its country code.

  2. Verify that the account is yours

    Support will provide a secure verification step. Never send an OTP or session token by email.

  3. Receive confirmation

    Support will confirm when the request is accepted and explain any information that must be retained for security or legal reasons.

Send a deletion request

This request starts a support-controlled process. Opening the email does not complete deletion.

Request account deletion

Do not include an OTP, session token, Invite Link, or exact private location in the email.